Issues in Informing Science and Information Technology Challenge or Chaos: A Discourse Analysis of Women’s Perceptions of the Culture of Change in the IT Industry

An ongoing investigation into the declining participation of women in IT education and professional level work has recently focused on professional women’s perceptions of the IT industry. This paper presents some of the findings from a discourse analysis of interviews with thirty-two female and two male IT professionals. The analysis identified a distinctive characteristic of the women’s discourse in the representation of mutually exclusive attributes, skills and attitudes as closely identified with gender. This paper explores two of these dualisms – women’s perceptions of the rapid and continuous change characteristic of the IT industry and the dualism of the public (work) and private (domestic) spheres. The implications of rapid change and the concomitant long working hours characteristic of the IT industry, are discussed in relation to women’s continued responsibility for social and domestic life. Discourse analysis is used to identify contradictions in the women’s talk and to relate this to tensions in the IT industry and the wider social context. Although these women characterise themselves as ‘different’ from most women, in their skills, aptitudes and attitudes towards IT, this characterisation shows tensions and contradictions. The authors use Giddens’ perspective on identity formation and the structuration of institutions (Giddens, 1984; 1991) to identify factors, which may further discourage women from participating in IT education and work.